The Sales Process
(Tools for Success)


Topics:

  • Orientating Staff to the “Sales Process”
  • The ‘Greeting’
  • The ‘Interview’
  • Introduce “Your Company”
  • Product Presentation
  • Product Demonstration
  • The “Trial Close”
  • Handling Objections
  • Closing the Sale
  • Follow-up
  • The Telephone
  • eMail